This week I have spent a small portion of time tackling issues with my mother’s telephone line. If you have been paying attention you will know that she lives in the arse end of nowhere with my frail stepdad. Her phone line went down on Tuesday 17th September and she used up most of her PAYG minutes expensively trying to get through to MyPostOffice‘s customer services, which (as I can personally confirm) is not actually possible. Yesterday the good Dr Pockless and I attempted to raise a twitterstorm, and the PO’s twitterpeople responded pretty quickly promising to escalate the matter to their telecoms people. Later that evening (as we continued to tweet) she eventually had a call promising her an engineer would call today (Friday). We can only hope and pray that she hasn’t just let the handset battery run down.
Meanwhile the Miliman promised in his speech to freeze energy prices, and Lyle blogged a lot about his own favourite utility merchants. Grab your drinks and tell us your tales; we’ll put the world to rights this afternoon.